| FAQ |
| Welcome to Jelly Bean Pets! Your sweet spot for cat & dog supply! |
| Frequently Asked Questions |
How much assembly is required for the Pet Tents and who do I contact if I have any questions?
Not much assembly is required for the Pet Tents. Each tent comes with complete instructions and should only take a
few minutes to put together. If you have any questions regarding assembly, please either email
info@jellybeanpets.com or call us at 408.625.7263. For our complete line of Pet Tents, please click here.
I recently bought one of your pet carriers and love it! I was wondering if you have any tips on how to
entice my pets to go in their carrier?
Getting your pet to go in a carrier may be difficult, especially if your pet associates the carrier with getting shots or a
trip to the Vet. We recommend familiarizing your pet with its carrier when you have no need to go out. Try putting a
few treats inside the carrier to perk interest. Lastly, you can put a familiar toy or something that smells like you in the
carrier during the trip to encourage calm behavior. To see our complete line of Pet Carriers, please click here.
When will I receive my order once it has been placed?
Shipping times vary on the shipping method selected in addition to the availability of the product. (see the note
regarding Dorothy Bauer pet jewelry at the top of this page) If your selection is on back order, you will be notified via
email after you order has been received. You will then have the option to cancel your order or you may wait and we
will process your order as quickly as possible and give you frequent updates on its status.
Are the Castlemere dog/cat bowls and dishes dishwasher safe?
Yes, all Castlemere dog bowls and cat dishes featured on this site are dishwasher and microwave safe. To see our
complete line of dog bowls and cat dishes, please click here.
How long will the Limited Edition Pink Drinkwell Fountains be available?
At this point, we are completely sold out of Pink Drinkwell fountains and only have a few extra capacity reservoirs left.
Get yours now and feel good about supporting a great cause. To see our complete line of Drinkwell products, please
click here.
How do I get my pet featured in the pet photo album?
To get a picture of your pet featured in our online photo album, please email a picture of your pet and their name to
photo@jellybeanpets.com. We cannot guarantee that all photos will be posted.
What is your return policy?
For all questions regarding returns, shipping and spam, please see our Policies portion of the Web site.
Do you offer wholesaling prices?
At this time, Jelly Bean Pets is solely a retail store.
Who do I contact with other questions not answered here?
For any other questions or comments, please email us at info@jellybeanpets.com. You can also call us at
408.625.7263.
Thank you for visiting Jelly Bean Pets!
Not much assembly is required for the Pet Tents. Each tent comes with complete instructions and should only take a
few minutes to put together. If you have any questions regarding assembly, please either email
info@jellybeanpets.com or call us at 408.625.7263. For our complete line of Pet Tents, please click here.
I recently bought one of your pet carriers and love it! I was wondering if you have any tips on how to
entice my pets to go in their carrier?
Getting your pet to go in a carrier may be difficult, especially if your pet associates the carrier with getting shots or a
trip to the Vet. We recommend familiarizing your pet with its carrier when you have no need to go out. Try putting a
few treats inside the carrier to perk interest. Lastly, you can put a familiar toy or something that smells like you in the
carrier during the trip to encourage calm behavior. To see our complete line of Pet Carriers, please click here.
When will I receive my order once it has been placed?
Shipping times vary on the shipping method selected in addition to the availability of the product. (see the note
regarding Dorothy Bauer pet jewelry at the top of this page) If your selection is on back order, you will be notified via
email after you order has been received. You will then have the option to cancel your order or you may wait and we
will process your order as quickly as possible and give you frequent updates on its status.
Are the Castlemere dog/cat bowls and dishes dishwasher safe?
Yes, all Castlemere dog bowls and cat dishes featured on this site are dishwasher and microwave safe. To see our
complete line of dog bowls and cat dishes, please click here.
How long will the Limited Edition Pink Drinkwell Fountains be available?
At this point, we are completely sold out of Pink Drinkwell fountains and only have a few extra capacity reservoirs left.
Get yours now and feel good about supporting a great cause. To see our complete line of Drinkwell products, please
click here.
How do I get my pet featured in the pet photo album?
To get a picture of your pet featured in our online photo album, please email a picture of your pet and their name to
photo@jellybeanpets.com. We cannot guarantee that all photos will be posted.
What is your return policy?
For all questions regarding returns, shipping and spam, please see our Policies portion of the Web site.
Do you offer wholesaling prices?
At this time, Jelly Bean Pets is solely a retail store.
Who do I contact with other questions not answered here?
For any other questions or comments, please email us at info@jellybeanpets.com. You can also call us at
408.625.7263.
Thank you for visiting Jelly Bean Pets!
| Phone: (408) 625-7263 Info@JellyBeanPets.com www.JellyBeanPets.com |
| Copyright 2007, Jelly Bean Pets. All rights reserved. |
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| **Check out our new Drinkwell packages by clicking here for details!** |
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